10.4.2026 Bug fixes

We have fixed the following unhandled errors in the integration.

Inactive deal owner

The integration previously failed with an unhandled error when the deal owner in HubSpot was an inactive user.

If team restriction is not enabled, the integration now looks up the inactive deal owner from HubSpot’s archived owners, and the deal is successfully transferred to Severa.

If team restriction is enabled, an error message is written to the deal and the deal is not transferred to Severa. This is because HubSpot does not return team information for inactive owners, making it impossible to validate the team. The error message instructs the user to assign the deal to an active user so that it can be transferred to Severa.

This fix also applies to other “owners”, such as the company owner and the activity owner.

Annual revenue

The integration previously failed with an unhandled error when the company’s annual revenue field was of type text instead of numeric, and the value contained characters other than numbers (for example spaces, currency symbols, or dots). Severa only accepts annual revenue as an integer.

Since the field type cannot be changed in HubSpot settings, the integration now attempts to parse the annual revenue into a numeric value using the following steps:

• Remove all non-numeric characters from the beginning of the text
• Remove all spaces from the middle of the text
• Remove the last dot from the end of the text and all characters following it

This resolves most cases. However, if characters such as commas still remain in the middle of the value, an error message is written to the company, instructing the user to manually correct the annual revenue to an integer value.